The Buddy will help you with your arrival and check-in at your dormitory. They will then take you to the university to complete all the formalities. They are not just a translator or a guide, but above all a partner and friend.
In case you have any problems with your local buddy, other local buddies or even Board members, we’ve prepared an anonymous Trust form. You can also use it in case of having your own private problems - mental health, family etc.
Please keep in mind that local buddies are student volunteers and they’re doing this in their free time. They’ll help you and answer your questions, but at the end of the day, they’re still just human beings.